Privacy Policy

Effective: November 20, 2025 • Operator: Pop Shutter Media Network, LLC, owner of Broadimage, Inc, operating Broadimage services at broadimage.com and upload.broadimage.com.

1. Scope

This Policy explains how we collect, use, share, and protect personal information from contributors, editors, and clients who use our websites and services.

2. Information We Collect

Account and identity data (name, email, phone, address, organization, role).
Contributor portfolio and IPTC/EXIF metadata associated with media uploads.
Usage and device data (log files, IP, browser/OS, pages viewed, referring URLs).
Transaction and billing data (where applicable).
Communications (support requests, emails, forms).

3. How We Use Information

Provide and secure the services (account management, upload, distribution, licensing, audit logs).
Operate livestream/assignment features and route to admin-approved distribution groups.
Analytics, quality, and performance (including CDN and security logs).
Communications: service emails, alerts, newsletters, and offers (opt-out anytime).

4. Legal Bases

We process data based on contract (to provide the services), legitimate interests (security, fraud prevention, analytics, product improvement), consent (where required for marketing/cookies), and legal obligations.

5. Cookies & Tracking

We use essential cookies and similar technologies for authentication and session continuity; analytics and performance cookies may also be used. You can manage preferences in your browser or settings where provided.

6. Sharing

Service providers (cloud hosting, storage, CDN, email). We require confidentiality and restrict use to our instructions.
Editorial distribution partners per your role and permissions (e.g., desk-only vs livestream routing).
Legal or safety requirements, or in connection with corporate transactions.

7. International Transfers

We may process data in multiple countries using reputable providers. Where required, we implement transfer mechanisms (e.g., SCCs).

8. Retention

We retain account and operational data for as long as needed to provide services and meet legal obligations. Approved library assets are kept indefinitely unless removed by admin under policy. Deleted accounts are processed within a reasonable time.

9. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA/CPRA, LGPD), you may have rights to access, correct, delete, port, or object to processing. To exercise rights, contact privacy@broadimage.com.

10. Security

We implement administrative, technical, and physical safeguards appropriate to risk, including encryption in transit, access controls, and logging. No system is 100% secure.

11. Children

Services are not intended for children under 16. We do not knowingly collect such data.

12. Changes

We may update this Policy from time to time. Material changes will be posted on this page with a new effective date.

13. Contact

privacy@broadimage.com • Pop Shutter Media Network, LLC

14. Governing Law

This Policy is governed by the laws of the United States and the State of California; venue for disputes is Los Angeles County, California. This does not limit our ability to bring claims in other jurisdictions worldwide where infringement or harm occurs.